KASU CUSTOMER SERVICE

The mission of Kaduna state university library systems and services is to support teaching, learning, and research. This is accomplished by providing world-class information resources and information services to faculty, students, and scholars.  The Kaduna state university library systems and services have an underlying philosophy of providing services that satisfy customers beyond expectation.

The Kaduna state university library systems and services are committed to providing exceptional customer services and are dedicated to the following customer service manifesto:

KASU Library Customer Service Manifesto

  • Adopt and promote a customer-oriented philosophy
  • Identify the teaching, research, and scholarly needs of lecturers
  • Identify the learning and research needs of students
  • We provide individualized personalized services to lecturers, students, and staff
  • We treat our customers—students, lecturers, and scholars with dignity and respect
  • We consider our customers as the most valuable asset. All of our resources, time, and energy is directed at serving our customers.
  • We operate and maintain a customer care office 8:00 am to 6:00 pm daily.

o   Our call center is open each working day responding to the needs of customers promptly and with swiftly.

o   If you have questions or if you require any service feel free to contact us:

o   Walk-in at anytime